Returns & Exchanges
At Galvan, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for all unworn items with original tags attached. Please ensure all garments are returned in their original condition to be eligible for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact and undamaged.
- 3.Affix the Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.